Terms of Service
Last updated: November 2024
1. Scope of Application
These Terms of Service apply to all business relationships between die Stimmgabel GmbH (hereinafter "Clothify" or "we") and our customers (hereinafter "Client" or "you") regarding the sourcing and production of apparel and textile products from Bangladesh.
2. Our Services
Clothify provides the following services:
- Multi-factory sourcing and quotation services
- Sample development and approval management
- Production coordination and oversight
- On-site quality control and inspection
- Logistics and shipping coordination
- Documentation and compliance management
3. Quotations and Orders
All quotations are subject to change and non-binding unless explicitly stated otherwise. A contract is concluded when we confirm your order in writing. Prices quoted are exclusive of applicable taxes unless stated otherwise.
4. Payment Terms
Standard payment structure:
- 30% deposit: Upon order confirmation
- 40% mid-production: After mid-line QA approval
- 30% before shipment: After final inspection approval
Payment is due within 7 days of invoice date unless otherwise agreed. Late payments may incur interest charges.
5. Quality Assurance and Defects
We conduct quality inspections according to industry-standard AQL (Acceptable Quality Level) procedures. Claims for defects must be reported within 14 days of delivery. We will work with the factory to resolve any quality issues promptly.
6. Limitation of Liability
Clothify acts as an intermediary between clients and manufacturing factories. While we exercise due diligence in factory selection and quality control, we are not liable for delays or defects beyond our reasonable control. Our liability is limited to the contract value unless caused by gross negligence or willful misconduct.
7. Applicable Law and Jurisdiction
These Terms of Service and all business relationships are governed by the laws of the Federal Republic of Germany. The place of jurisdiction is Mannheim, Germany.
Contact:
die Stimmgabel GmbH
Industriestraße 2H
68169 Mannheim, Germany